We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services. We only collect data necessary for providing our services and never sell your personal information to third parties.
Welcome to Selenderub ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website selenderub.com (the "Website") or engage with our services.
This policy applies to all users of our Website and services. By using our Website, you consent to the data practices described in this policy.
We collect information you voluntarily provide to us, including:
When you visit our Website, we automatically collect certain information:
| Data Type | Purpose | Legal Basis | Retention Period |
|---|---|---|---|
| Contact Information | Order processing, customer service | Contract, Legitimate Interest | 7 years after last interaction |
| Payment Data | Transaction processing | Contract, Legal Obligation | 7 years (financial records) |
| Marketing Data | Newsletter, promotional communications | Consent | Until consent withdrawn |
| Website Analytics | Website improvement, user experience | Legitimate Interest | 26 months |
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
We work with trusted third-party service providers who assist us in operating our business:
We may disclose your information when required by law or to:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership.
We implement appropriate technical and organisational measures to protect your personal information:
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents.
We use cookies and similar technologies to enhance your experience on our Website:
You can control cookies through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect website functionality.
Under applicable data protection laws, including GDPR, you have the following rights:
To exercise any of these rights, please contact us using the information provided below.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Specific retention periods include:
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:
Your continued use of our services after such modifications constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Selenderub Ltd.
Data Protection Officer
15 Green Street
Cotswolds, Gloucestershire
GL54 2HJ, United Kingdom
Email: [email protected]
Phone: +44 1451 820 456
Response Time: Within 30 days of receipt
If you believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with the relevant supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk
This Privacy Policy is effective as of 1st December 2024 and applies to all information collected by Selenderub from that date forward.