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Cookie Policy

Last Updated: 1st December 2024

Cookie Summary

This Cookie Policy explains how Selenderub Ltd ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website selenderub.com. We respect your privacy and provide you with control over how cookies are used on our site.

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" (deleted when you close your browser). They can also be "first-party" (set by the website you're visiting) or "third-party" (set by a different website).

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and remember your cookie preferences.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve our website performance.

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

Preference Cookies

These cookies remember your settings and preferences, such as language selection, region, or theme, to provide you with a more personalised experience.

3. Detailed Cookie Information

3.1 Essential Cookies

These cookies are strictly necessary for the operation of our website and cannot be disabled:

Cookie Name Purpose Duration Type
cookieConsent Remembers your cookie preferences 1 year First-party
sessionToken Maintains your session while browsing Session First-party
cartItems Stores items in your shopping cart 7 days First-party
securityToken Prevents cross-site request forgery Session First-party

3.2 Analytics Cookies

These cookies help us understand website usage (only set with your consent):

Cookie Name Purpose Duration Provider
_ga Distinguishes unique users 2 years Google Analytics
_ga_* Stores session information 2 years Google Analytics
_gid Distinguishes users for 24 hours 24 hours Google Analytics
_gat Throttles request rate 1 minute Google Analytics

3.3 Marketing Cookies

These cookies are used for advertising purposes (only set with your consent):

Cookie Name Purpose Duration Provider
_fbp Facebook advertising and analytics 3 months Facebook
fr Facebook advertising targeting 3 months Facebook
IDE Google advertising personalisation 1 year Google
test_cookie Tests cookie functionality 15 minutes Google

4. Managing Your Cookie Preferences

We provide you with full control over the cookies used on our website. You can manage your preferences in the following ways:

Cookie Preference Centre

Essential Cookies

Required for basic website functionality

Analytics Cookies

Help us improve our website performance

Marketing Cookies

Used to deliver relevant advertisements

Preference Cookies

Remember your settings and preferences

5. Browser Settings

You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and stored data

6. Third-Party Services

We use several third-party services that may set their own cookies:

6.1 Google Analytics

We use Google Analytics to analyse website usage. Google Analytics uses cookies to collect information about how visitors use our site. You can opt out of Google Analytics by visiting: Google Analytics Opt-out Browser Add-on

6.2 Social Media Platforms

Our website includes social media integration features (Facebook, Twitter, Instagram, LinkedIn) which may set their own cookies when you interact with these features.

6.3 Payment Processors

When you make a purchase, our payment processors (Stripe, PayPal) may set cookies to process your transaction securely.

7. Impact of Disabling Cookies

Disabling certain types of cookies may affect your experience on our website:

  • Essential Cookies: Disabling these will prevent basic website functionality
  • Analytics Cookies: We won't be able to improve our website based on usage data
  • Marketing Cookies: You may see less relevant advertisements
  • Preference Cookies: Your settings and preferences won't be remembered

8. Mobile Applications

If you use our mobile application, similar tracking technologies may be used. You can control these through your device settings:

  • iOS: Settings → Privacy → Tracking → Allow Apps to Request to Track
  • Android: Settings → Privacy → Ads → Opt out of Ads Personalisation

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting a notice on our website
  • Updating the "Last Updated" date
  • Requesting renewed consent where required

10. Legal Basis for Processing

We process information collected through cookies based on the following legal grounds:

  • Consent: For analytics and marketing cookies
  • Legitimate Interest: For essential cookies necessary for website operation
  • Contract: For cookies necessary to provide services you've requested

11. Data Retention

Cookie data is retained for different periods depending on the type:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Deleted after their expiration date or when manually cleared
  • Analytics Data: Retained for up to 26 months
  • Marketing Data: Retained until consent is withdrawn

12. International Transfers

Some of our third-party service providers are located outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for any international transfers of cookie data.

13. Contact Information

Cookie Enquiries

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Selenderub Ltd.
Data Protection Officer
15 Green Street
Cotswolds, Gloucestershire
GL54 2HJ, United Kingdom

Email: [email protected]
Phone: +44 1451 820 456
Privacy Email: [email protected]

14. Your Rights

Under applicable data protection laws, you have rights regarding the processing of your personal data through cookies, including:

  • The right to withdraw consent at any time
  • The right to access your personal data
  • The right to rectify inaccurate data
  • The right to erase your personal data
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

To exercise any of these rights, please contact us using the information provided above.

Selenderub

Crafting sustainable dining experiences with premium eco-friendly tableware. Made in Britain with love for the environment.

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